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Category: Blog

Agentic AI Is Rewriting Support and Sales: The Playbook for Beating Legacy Tools in 2026

Posted on January 9, 2026 by Rune Bjørk

Why Teams Are Moving Beyond Legacy Bots: The Case for a Zendesk, Intercom Fin, Freshdesk, Kustomer, and Front AI Alternative Customers expect instant, accurate, and empathetic answers that resolve tasks

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